To direct call to Departments or, staff through the switchboard or PBX system.
To place outgoing calls.
To receive guest messages and deliver the same to the employees (if and when required).
To maintain call Logs of all outgoing call from employees / department.
To assists in reporting telephone equipment or service complaints and problems.
To train / assist newly hired telephone operators.
To setup conference calls in different locations and time zones as and when required.
To update directory information on the front office software.
To check the telephone lines status daily and report if there is any problem.
For any other related task as assigned by the line manager.
Any other responsibility assigned by the Line Manager/HOD.Required Skills
Excellent English Communication Skills, Fluency Urdu/ English, Business Level