· To direct call to Departments or, staff through the switchboard or PBX system.
· To place outgoing calls.
· To receive guest messages and deliver the same to the employees (if and when required).
· To maintain call Logs of all outgoing call from employees / department.
· To assists in reporting telephone equipment or service complaints and problems.
· To train / assist newly hired telephone operators.
· To setup conference calls in different locations and time zones as and when required.
· To update directory information on the front office software.
· To check the telephone lines status daily and report if there is any problem.
· For any other related task as assigned by the line manager.
· Any other responsibility assigned by the Line Manager/HOD.Required Skills
Excellent English Communication Skills, Fluency Urdu/ English, Business Level