Maintain service catalog and monitor to ensure in-house application Services availability
Plan, allocate resources and report progress to ensure development and implementation of assigned Projects Delivered On Time
Compliance ensure detailed planning and required level of documentation, testing and sign-offs are maintained and reviewed regularly for all Applications engagements.
Capacity Building: Ensure available resources have ample knowledge of multiple applications to ensure continuity and succession.
Identify, enlist and resource allocation for performance improvement areas, Agree BPR changes with business, document ,plan and ensure implementation considering controls and SOD in light of audit reports.
Review and ensure business processwise in-house developed applications functionality trainings to end users, ensuring better adoption and smooth operations
Infrastructure Management., Software Development Tools, WHRPP, Software Engineering,